A CLEAR PROCESS
From first enquiry to clear findings.
A practical sequence to help define the assignment, coordinate attendance and communicate the observations.
Assignment process
Agree the scope.
Know what to expect.
A website enquiry is a starting point only. ITS confirms acceptance and assignment details in writing before work begins.
- 01
Share the assignment
Tell us what needs inspection, the cargo or vessel details, location, expected timing and the best contact for follow-up.
- 02
Discuss scope & arrangements
Agree the instructions, scope and limits, access and safety arrangements, deliverables, fees and any other prerequisites.
- 03
Attend & observe
Subject to written acceptance and practical arrangements, the surveyor records relevant observations within the agreed method and scope.
- 04
Communicate findings
Findings are provided to the designated client contact for the stated purpose and in line with the assignment terms.
Before attendance
Confirm the important
details up front.
- Client instructions, scope and limits
- Location, attendance window and site access
- Applicable method, standard and deliverables
- Safety arrangements and known hazards
- Fees, payment and report-use terms
Start with the details you have.
ITS can discuss the information needed to scope your enquiry.