Damage documentation
Record the facts.
Support review.
When damage, shortage or loss is reported, a survey can document the visible condition and circumstances available at the time of attendance. ITS agrees the instructions and reporting scope with the appointing party.
Possible survey support
- Cargo damage and condition surveys
- Shortage and loss observations
- Incident and claim investigation support
- Photographic and factual records
- Loss-prevention observations
- Tallying and handling records
Survey findings describe the observations and evidence available within the agreed scope; they are not a substitute for legal advice or a determination of liability.
